… So my pared down, three page complaint letter against the CNA who was unconcerned and negligent about my care as a Special Needs patient my last hospital stint? Just got a call back from the hospital that the CNA is being sent to training so that she can essentially get some bedside manners and re-learn how to properly take vitals.
While she is sitting in those CNA remedial classes, I hope she remembers me. I hope she remembers WHY she is sitting in those classes. I hope she remembers our interaction every time she enters that hospital and that she does better with her patients. I hope none of her family members ever gets sick enough to have to need the care of a CNA and that they never meet anyone like her.